Pega Lead Business Architect (LBA)

Role Overview

Key Responsibilities

• Lead discovery workshops, stakeholder interviews, and requirements sessions to translate business needs into scalable Pega features and prioritized backlogs.
• Define current-state and future-state processes, journey maps, business rules, user stories, use cases, acceptance criteria, and traceability.
• Partner with Product Owners, Pega System Architects, and developers to align functional design with enterprise architecture and delivery standards.
• Configure and validate workflows, case types, UI components, data pages, data models, and integrations while supporting Constellation-based modernization.
• Conduct gap analysis and recommend automation, process, control, and customer-experience improvements.
• Ensure adherence to Pega Guardrails, governance standards, and delivery best practices throughout the lifecycle.
• Manage Jira and Kanban structures and participate in planning, refinement, reviews, retrospectives, and dependency and risk tracking.
• Support system integration testing, UAT, defect triage, release readiness, deployment, and validation against business requirements.

Required Skills & Qualifications

• 10+ years of IT experience with 8-10 years of hands-on Pega PRPC experience across Pega 7.x/8.x and Pega Infinity 23.x/24.x/25.x.
• 8+ years of Banking and Financial Services experience, including at least 3 years in AML/KYC, compliance, customer due diligence, or related operations.
• Pega Certified Lead Business Architect (CLBA) certification.
• Strong experience with Pega Constellation UI, Pega Blueprint, Case Management, workflow automation, decisioning, and business rules.
• Strong business process modeling, journey mapping, requirements elicitation, user stories, use cases, gap analysis, and process reengineering experience.
• Working knowledge of Pega flows, UI rules, data pages, correspondence, data models, and REST/SOAP integrations.
• Experience with Agile, Scrum, Waterfall, Jira, Kanban, sprint planning, backlog refinement, and UAT.
• Pega Certified Business Architect (PCBA) certification.
• Pega Certified Senior System Architect (CSSA) certification.
• Exposure to Smart Investigate and Smart Dispute.
• Experience delivering enterprise workflow, case management, and globally distributed programs.
• Proven delivery experience across enterprise-scale banking, compliance, workflow, and case management solutions.

Applicants will be asked to answer the following qualifying questions when applying for this position:

• 1Are you legally authorized to work in Canada without visa sponsorship?
• 2Do you have 10+ years of hands-on experience with Pega PRPC in production environments?
• 3How many years of professional experience do you have with Banking and Financial Services?